This Privacy Policy explains how Ana Beus (hereinafter referred to as the “Company”) collects, uses, and protects your personal data when you interact with our website luxembourgishcourses.lu, submit an inquiry form, or enroll in our Luxembourgish language courses.
1. Data Controller
The Company, based in Luxembourg, acts as the Data Controller for all personal data processed through this website and our services.
2. Information We Collect
We collect personal data that you voluntarily provide to us. Based on our inquiry form and enrollment process, this includes:
- Identity Data: First name, last name.
- Contact Data: Email address, phone number (optional).
- Course Preferences: Preferred course type (1-on-1 or Group), current Luxembourgish level, target exam date.
- Communication Data: Any additional goals, questions, or notes provided in the “Main Goal or Question” field.
3. How We Use Your Data
We use your personal data for the following specific purposes:
- To respond to your inquiry and assess your suitability for our courses.
- To schedule and manage your free consultation session.
- To process your enrollment and payment if you decide to proceed.
- To comply with legal obligations (e.g., tax and accounting records).
4. Data Retention Policy
We adhere to strict data minimization principles. Your data is retained only for as long as necessary to fulfill the purposes outlined above:
- Inquiry Data (Non-Customers): If you submit an inquiry form but do not proceed to become a paying customer, your personal data will be securely deleted 30 days after your last interaction with us. This ensures we can follow up on your request while respecting your privacy if you choose not to proceed.
- Customer Data: If you enroll in a course, your data will be retained for the duration of the contractual relationship and for 10 years thereafter to comply with Luxembourgish commercial and tax laws.
5. Legal Basis for Processing
We process your data based on:
- Consent: When you check the box on our inquiry form agreeing to be contacted.
- Contractual Necessity: When processing your enrollment and delivering the course.
- Legal Obligation: For maintaining accounting and tax records.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted via SSL.
7. Your Rights
Under the GDPR and Luxembourg law, you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data (“Right to be forgotten”), subject to legal retention requirements.
- Withdraw your consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
To exercise these rights, please contact us at contac@luxembourgishcourses.lu.
8. Third-Party Sharing
We do not sell your data. We may share your data with trusted third-party service providers (e.g., email delivery services, payment processors) solely for the purpose of providing our services to you. These providers are bound by confidentiality agreements.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: contact@luxembourgishcourses.lu
Website: luxembourgishcourses.lu